BlueX Pay Privacy Policy
Last modified: August 16th, 2021
BlueX Trade ("Company" or "We") respects your privacy and are committed to protecting it through our compliance with this policy.

This policy describes (i) the types of information we may collect from you or that you may provide when you (A) visit the websites located at and (each, a "Website" and collectively, our "Website") or (B) use the services on the Websites (the “Services”) and (ii) our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:
  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
  • us offline or through any other means, including on any other website operated by Company or any third party; or
  • any third party including our affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or on the Websites.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using the Websites, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Websites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Websites. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Websites or on or through any of their features. If we learn we have collected or received Personal Information (as defined below) from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:

11F, No. 132 Nanjing East Road
Section 2
Taipei City
Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Websites, including information:
  • by which you may be personally identified ("Personal Information"), such as name, postal address, e-mail address, telephone number, Social Security Number, government-issued identification (including but not limited to Employer Identification Number (EIN)), bank account and routing numbers, credit and debit card information, or any other financial information;
  • that is about you but individually does not identify you;
  • about your internet connection, the equipment you use to access our Websites, and usage details such as IP addresses and information collected through cookies; and/or
  • about shipping orders and related services such as trucking, insurance, financing, and warehousing.
Without limiting the generality of the foregoing paragraph, in relation to monetary transactions which you process and/or complete using our Websites or related Services (each, a “Monetary Transaction”) we may collect information:
  • about Monetary Transactions, such as amount sent or requested, amounts paid for products or services, merchant’s Personal Information, information about any funding instruments used to complete the transaction, device information, technical usage data (information we collect from your phone, computer or other device that you use to access the Websites or Services) and geolocation information (information that identifies with reasonable specificity your location); or
  • Personal Information such as name, postal address, telephone number, and financial account information about the participant who is receiving money from you or sending money to you when you send or request money through the Websites. The extent of information collected about a Monetary Transaction participant may vary depending on the nature of the Monetary Transaction.
If you request enhanced Services, we may collect additional information from you. If the use of that information differs from the uses disclosed in this policy, we will provide you with a separate notice at the time of collection of any such additional information.

We may collect additional information from or about you when you communicate with us, contact our customer support teams, ' or respond to a survey.

We collect this information:
  • directly from you when you provide it to us;
  • when you register to use the Services by establishing an account and as necessary to offer and fulfill the Services you request;
  • automatically as you navigate through the Websites and use the Services; and
  • from third parties, for example, our business partners or third party data services.
Information You Provide Directly to Us.
Information that we collect directly from you includes:
  • information that you provide by filling in forms on our Websites;
  • (This includes information provided at the time of registering to use our Websites or requesting further Services. We may also ask you for information when you report a problem with our Websites.)
  • records and copies of your correspondence (including email addresses), if you contact us; and
  • your responses to surveys that we might ask you to complete for research purposes.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Websites and Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
  • Details of your visits to our Websites and use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website and through the Services.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized Services, including by enabling us to:
  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Websites and Services according to your individual preferences;
  • speed up your searches; and
  • recognize you when you return to our Websites.
The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites or Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or that you provide to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information:
  • to operate our Websites and provide the Services available thereon to you, including, to initiate payments, send or request money or pay a bill;
  • to authenticate and keep up to date your account information on the Websites;
  • to create a connection between your account and third-party websites or platforms;
  • to perform creditworthiness and other financial standing checks, evaluate applications, and compare information for accuracy and verification purposes;
  • to manage risk and protect the Websites, Services, and you from fraud by verifying your identity;
  • to provide you with personalized Services on the Websites;
  • to provide you with location-specific options, functionality or offers;
  • to comply with our obligations and to enforce the terms of our Websites and Services;
  • to provide you with information or services that you request from us;
  • to fulfill any other purpose for which you provide it;
  • to provide you with notices about your account, including expiration and renewal notices;
  • to manage our business needs, such as monitoring, analyzing, and improving the Services and the Websites’ performance and functionality;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • to notify you about changes to our Websites, Services, or any other products or services we offer or provide to you;
  • to allow you to participate in interactive features on our Websites and Services;
  • in any other way we may describe when you provide the information; or
  • for any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you.
Disclosure of Your Information
We may, without restriction, disclose aggregated information about our users and information that does not identify any individual.

We may disclose Personal Information that we collect or you provide as described in this privacy policy:
  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them;
  • to other financial institutions with which we cooperate to create and provide products and services through the Websites;
  • to other participant(s) of the transactions that you enter into, process or complete on the Websites or through the Services, such as other Website or Service users, merchants, and their service providers;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of BlueX Trade's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by BlueX Trade about our Website and Service users is among the assets transferred;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent; or
  • to trade service providers including insurers, trucking carriers, and warehouses as well as our affiliated or independent booking agents.
We may also disclose your Personal Information:
  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of BlueX Trade, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Websites or Services may then be inaccessible or not function properly.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Accessing and Correcting Your Information
You can review and change your Personal Information by logging into the Websites and visiting your account profile page.

You may also send us an email at to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your California Privacy Rights
California Civil Code Section §1798.83 permits users of our Websites that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us at: 11F, No. 132 Nanjing East Road, Section 2, Taipei City, Taiwan
Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure Amazon Web Services servers behind firewalls and isolated on virtual networks. All information you provide us will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites or Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Websites or via our Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites or in the Services.
Transfers of Your Personal Data to Other Countries
Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and our third-party service providers store and process your Personal Information in the United States of America and elsewhere in the world. We will protect your information as described in this policy if your Personal Information is transferred to other countries. By using our Websites and Services, you consent to your Personal Information being transferred to other countries, including countries that have different data protection rules than your country. We do not represent that our Websites and Services are appropriate or available in any particular jurisdiction.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Websites’ homepages. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the same webpages. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:

11F, No. 132 Nanjing East Road
Section 2
Taipei City, Taiwan
or via telephone at: